Holiday Home in
Holiday Home in
No matter what kind of furry friend, we’ve got everything your pet needs for a happy vacation.
No matter what kind of furry friend, we’ve got everything your pet needs for a happy vacation.
Your Pets Holiday Home
Best Friend Pet Centre is a premium boarding kennel and cattery located in Macgregor, Canberra that is dedicated to providing high-quality accommodation for your best friend. Cats, dogs, birds and small animals are all welcome to board at the centre where they will enjoy the fuss and attention provided by our staff who strive to make your companion as comfortable and as happy as possible during their stay.
Additionally, while boarding at the centre, your pet has the option of receiving additional services such as extra play sessions and group activities which will further enhance your pet’s boarding experience.
We take pride in providing for pets that require special dietary requirements and medication while boarding at a minimal cost. Yes, you are welcome to bring your pets special bedding and toys. We won’t guarantee that you will get them back in the same condition, but they will have them with them in their kennel.
High quality accommodation for your best friend
Cats, dogs, birds and small animals, are all welcome. We will ensure your pet receives the best pet care by providing spacious pet accommodation, hygienic conditions, high-quality meals, and caring staff who can cater to your companion animal’s needs.
Spacious pet accommodation, hygienic conditions, high-quality meals, and caring staff.
Optional additional services such as extra play sessions, and group or individual activities available.
What We Offer
Dogs
Cats
Other Pets
Amazing Feedback
I was a bit apprehensive about boarding my cat here as I was new to the Canberra area. I'm very happy to say that the people at Best Friends pet care were the best. My cat came out of a 4 day stay calm, happy and very very unstressed. I would give them 10 stars if I could!
Michael Logan
Michael Logan
Pet Owner
Pet Owner
The team at Best Friends went the extra mile to look after our German Shepherd who had last minute medical care issues before her stay. We were worried we would need to cancel our holiday, but the team took on the extra responsibility and liaised with the vet to ensure our dog was getting the best treatment. I would totally book our dog in there again.
Adrienne Gross
Adrienne Gross
Pet Owner
Pet Owner
Our dog is always so happy to be dropped off here, and seems like he's had a great time when we pick him up. The staff are friendly and clearly love the animals in their care. Lots of great extras are available, including baths, use of the pet's own food, and playtime or walks in a group or one-on-one.
Jack Heath
Jack Heath
Pet Owner
Pet Owner
Pricing
Dogs
Cats
Other Pets
FAQ
Is my pet required to be vaccinated?
All dogs must have a current C5 vaccination, and be up to date with flea protection.
All cats must have a current F3 vaccination, and be up to date with flea protection.
Do you offer an inspection?
Full inspection of our boarding kennel and cattery facilities are welcome between the hours of 3pm and 5pm on all working days excluding all Public Holidays.
Do you offer a pick-up service?
Sorry, we do not currently offer a pick-up service.
What if my pet is not de-sexed?
Best Friend Pet Centre accepts male dogs that are not de-sexed at all times. We do not accept female dogs that are not de-sexed when they are “in season” at time of boarding, all other times entire female dogs are accepted (this is due to a female dog in season causing general disturbance through-out kennels during this time).
What if my trip is delayed and I cannot collect my pet on time as arranged?
We ask that you email or Facebook message us as soon as possible to let us know of your delay. We in turn will keep your pet secure and comfortable until you are able to collect them. Any fees as a result of extension of boarding are payable in full on check-out of your pet (for extended delays of 3 days or more it is respectfully requested you settle these fees by discussing a payment over the phone).
What if I need to cancel my booking?
You can cancel your booking at any time with no penalty in low season by phone or by emailing us. We appreciate as much notice as possible as this allows us to offer the position to another pet. During peak times such as Easter and Christmas periods the deposit is non-refundable.
What if my pet is Human Aggressive or Declared Dangerous?
This facility has a policy of refusal for all Human Aggressive and Declared Dangerous pets.
What forms of payment are not accepted?
Regretfully we do not accept direct debit or American Express payments.
Where To Find Us
140 Parkwood Road, Macgregor ACT 2600
Phone
Opening Hours
Mon: 8am – 10am & 3pm – 5pm
Tue: 8am – 10am & 3pm – 5pm
Wed: 8am – 10am & 3pm – 5pm
Thurs: 8am – 10am & 3pm – 5pm
Fri: 8am – 10am & 3pm – 5pm
Sat: 8am – 10am
Sun: 3pm – 5pm
